Four nights (or more) ..... 50% deposit
Three nights (or less)..... 100% deposit
Notification of cancellations received before 30 days of the reserved
date of arrival will be met with a full refund, less a processing
fee of 10%. In explanation, this 10% fee represents our clerical
time, the postage involved, and the cost of credit card charges
that are levied upon us in order to receive your deposit.
Cancellations received within 30 days of the reserved stay will
forfeit the entire deposit, less the receipts recuperated from
a new booking of that stay.
We operate under unique circumstances that are best defined as the
confines of "island life". For visitors, it's not easy
to make reservations to get to the Vineyard. Conversely, if those
visitors need to cancel, it is difficult for innkeepers to find
prospective replacements that can get to the Vineyard on short notice.
This is why we have the 30 day cancellation time, as it makes it
more likely that a rebooking will be possible. We make every effort
to expose these unoccupied rooms to as many people as possible through
reservation services and our neighbor inns, all of whom do the same
as they need to cover an open room. We cannot, however, afford to
refund payment for a room stay that surely would have been filled
by another visitor prior to the cancellation, regardless of the
reason.
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